WhatsApp Business Integration
WhatsApp Order & Re-order Automation
Customers browse, order and re-order inside WhatsApp; confirmations and updates send themselves.
The problem
What this fixes
Customers already message you to order — but every order means a human reading, retyping and confirming. Orders get missed, updates get forgotten, and repeat purchases depend on the customer remembering.
Step by step
How it works
- 01Customer messages. They browse or type an order inside WhatsApp.
- 02Order captured. Items, quantity and delivery details confirmed in the chat.
- 03System records. The order lands in your POS, ERP or sheet automatically.
- 04Updates flow. Confirmed, packed, shipped, delivered — each step messages itself.
- 05Re-order nudge. One reply re-orders from history when the time is right.
The build
What we put in place
Ordering flows inside WhatsApp on your official Business API number
Order confirmation, packed, shipped, delivered — each step messages itself
One-reply re-ordering from purchase history
Orders written straight into your POS, ERP or sheet
The result
What changes
- 01Zero missed orders, zero retyping
- 02'Where is my order' calls collapse
- 03Repeat purchases triggered by a nudge, not by memory
- Customers already order over WhatsApp informally
- Orders get missed or retyped by hand
- Repeat purchases depend on the customer remembering
WhatsApp Booking & Reminders · WhatsApp Campaigns & Loyalty — or explore all of WhatsApp Business Integration.
Want whatsapp order & re-order automation in your business? The first consultation is free.
First consultation free · reply within one business day