Service 04
WhatsApp Business Integration
Deliver Seamless Customer Experiences. Leverage the power of WhatsApp Business API to automate customer interactions, improve engagement, and streamline communication through intelligent conversational experiences.
Step by step
How it works
- 01Official API setup. Your verified business number on the official WhatsApp Business API — compliant, scalable, unblockable.
- 02Design the conversations. Ordering, booking, support and campaign flows written in your voice, mapped to your catalogue.
- 03Connect your systems. Chats read and write your CRM, POS, ERP or calendar — the channel becomes part of your operations.
- 04Launch & train. The assistant goes live; your team learns hand-over, broadcasts and the numbers behind them.
- 05Grow the channel. Campaigns, re-orders and new automations added — each measured to actual revenue.
What we deliver
Everything under this roof
WhatsApp Business API Integration
AI Chatbots & Automated Customer Support
Marketing Campaigns & Broadcast Messaging
Lead Management & Customer Engagement
Order Tracking, Notifications & Appointment Booking
CRM & ERP Integration
Use cases
Where it earns its keep
- 01
Instant lead response
Every inquiry gets a useful reply in seconds, gets qualified by the bot, and lands in your CRM with the conversation attached — before a competitor answers.
- 02
Bookings & reminders
Customers book appointments inside the chat; confirmations and reminders send themselves, and no-shows drop.
- 03
Order updates & re-orders
Order confirmed, packed, shipped, delivered — each step messages the customer automatically, and a single reply re-orders.
- 04
Campaigns that convert
Segmented broadcasts to opted-in customers — offers, restock alerts and festival campaigns — with measurable click-through and replies handled by the bot.
Why it works
How we approach it
- 01Official WhatsApp Business API — compliant, scalable, on your number
- 02AI handles the routine; your team gets handovers with full context
- 03Campaigns, bookings, support and payments in the channel customers already use
Every engagement follows the same connected path — see the full breakdown, engagement models and our promises on the How we work page.
Solutions
Ready-to-build with this service
WhatsApp Order & Re-order Automation
Customers browse, order and re-order inside WhatsApp; confirmations and updates send themselves.
RetailHospitalityView solutionWhatsApp Business IntegrationWhatsApp Booking & Reminders
Appointments booked inside the chat, reminders that send themselves, and no-shows that stop hurting.
HealthcareHospitalityEducationView solutionWhatsApp Business IntegrationWhatsApp Campaigns & Loyalty
Segmented broadcasts to opted-in customers — offers, restocks and festivals — measured to the repeat order.
RetailHospitalityView solutionFAQ
WhatsApp Business Integration — common questions
Is this the official WhatsApp Business API?
Yes — we build on the official API, which means it's compliant, scalable, works on your verified business number, and won't get blocked like unofficial tools.
Can customers still reach a real human?
Always. The assistant handles the routine and hands over to your team with full conversation context whenever judgment, empathy or an exception is needed.
What can actually be done inside WhatsApp?
More than chat: bookings, orders, payments links, documents, reminders, campaigns and support — the channel your customers already use becomes a full business channel.
Do customers need to opt in?
Yes, and that's a feature: campaigns go only to people who asked to hear from you, which is why WhatsApp campaigns convert far better than cold channels.
From First Message to Lasting Customer Relationship.
First consultation free · reply within one business day